We offer a 30-day return policy on all our premium appliances. Products must be in original condition with all packaging and accessories included.

Yes, we ship to select countries in the Middle East and Asia. Shipping costs and delivery times vary by location.

All Impex appliances come with a comprehensive 2-year manufacturer warranty covering parts and labor.

Standard delivery takes 3-5 business days within the UAE. Express delivery options are available for select products.

Professional installation services are available for most appliances. Contact our customer service team to schedule an installation.

Once your order ships, you'll receive a tracking number via email. You can also track your order status in your account dashboard.